The power to choose
Electricity reform and you

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Electricity competition is progressively being introduced to Tasmania as part of the State joining the National Electricity Market and many businesses can now choose their electricity retailer.

Starting with the largest users of electricity, access to licensed retailers and the wholesale electricity market is being made available through staged tranches. Four tranches of customers have become contestable since 1 July 2006. Each tranche has been determined by annual consumption and once eligible to participate you are known as a contestable customer.

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Tranche 4 Customers


Customers who use between 0.15 and 0.75 GWh of electricity per year at one location are now contestable and, therefore, can choose their electricity retailer. If you are unsure as to whether you are contestable, contact Aurora Energy 1300 132 003.

    Question of the month

    Can a contestable customer receive an extension to the grace period?

    No. The grace period is a fixed twelve months from the date on which a customer becomes contestable.

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    Office of the Tasmanian Energy Regulator